Before you call or email...
Install Any Available Updates
Driver and software update installers are available for download from each product page. Be sure to install the latest updates for your product (if applicable).
Visit our Alto Professional community forums where you can ask online questions and exchange ideas and information with other customers.
When calling for help using a product, have your product with you, powered on, connected, and ready to use whenever possible.
USA & Canada
Hours: Monday - Friday 8:30AM - 6:30PM EST
Phone: +49 2102 - 740220-150
Hours: Monday - Thursday 9:00AM-1:00PM and 2:00PM - 5:00PM CET
Friday 9:00AM - 3:00PM CET
Hours: Monday - Friday 9:00AM - 6:00PM BST
Phone: +5511 - 3222-6476
Hours: Monday - Friday 9:00AM - 6:00PM BRT